How long will it take to receive my order?
Because each bow tie is handcrafted, domestic orders are processed, designed, and shipped within 3- 5 week after purchase. US orders are shipped via USPS Priority Mail (2 - 3 business days for delivery) or Priority Express (next business day). International shipping times may vary. If you need your bow tie sooner, email us at firstname.lastname@example.org and we will do our best to accommodate you.
What size are your bow ties?
Each bow tie comes with an adjustable band with attached bow-tie clasps that fits a 14.5” up to a 20" neck (men and women), kids; from 8" to 14" long
Pets: choose a Large 1" width or small 5/8" width based on the width of your pet's collar
How much is shipping?
All bow ties are shipped via United States Postal Service Priority Mail . Current rates can be found here
Do bows come pre-tied?
All bows are shipped untied unless otherwise requested at the time of purchase; or prior to shipping. The bow tie connects via a black metal hook and slide.
What is your return/refund policy?
We want to make sure our customers are all smiles when they receive their bow tie. In the event that you are not smiling after you receive it, you can return the tie for credit only as long as it is free of wear and tear.
Bow ties can be returned or exchanged up to 14 days after you’ve received it. Visit our return policy for more information. (link to return policy page)
Where are the bow ties made?
All bow ties are made domestically by a local artists based in Maryland, Virginia, and DC.
Do you make custom bow ties?
Yes, we make custom bow ties. To submit your request, visit our contact page. Our designer will reach out to you directly if there are any questions.
Can I clean my bow tie?
JSB Bow ties are artisan creations and should have a long life with proper care. Wash Cool. Use non-phosphate cleaner to preserve color. Tumble dry on cool or drip dry.
Still have questions? Contact us.